Technical Presales Consultant (m/f/d) - Job Secaucus - Retarus Career Portal

Technical Presales Consultant (m/f/d)

Be Technical Presales Consultant (m/f/d) at Retarus.

As a Technical Consultant, you will be the key technical resource for pre-sales engagements to enterprise class customers, bringing technical expertise and credibility to the sales process. You will validate customer opportunities technically, work with internal teams to create robust/custom solution designs, provide a conduit for all product/solution inquiries and feature/function requests, and assure a smooth hand-off to post-sales support staff. You will also be relied on as a subject matter expert, and will require continuing education as new product and existing product versions are released.

Your tasks

  • Partner with Sales to provide technical expertise and close opportunities with new and existing customers. This includes reviewing benefits of existing Retarus solutions or working with prospect on customer specific applications
  • Analyze customer’s current and future communication requirements, and recommend solutions based on customer need (both off-the-shelf and custom) for both business and technical audience
  • Follow processes for development and integration when custom applications, API integration, or specific security requirements are needed
  • Prepare and deliver executive level presentations and product demonstrations.
  • Evangelize Retarus technology and solutions
  • Assist Headquarters’ Product Management / Marketing with product and solution development calendar
  • Manage second level support to the customer

Your qualifications

  • Bachelor's degree in computer science or equivalent
  • Minimum 2 years of experience in a Sales Engineering or related role
  • Strong technical knowledge base and excellent problem solving skills
  • Solid knowledge of networking protocols and technologies (firewalls, VPNs…)
  • Familiarity with programming techniques and experience with relational database
  • General knowledge of business applications like SAP
  • Practical exposure to Windows, Unix/Linux, MAC OS X
  •  Knowledge of and ability to use Web Conferencing tools (WebEx, Adobe, Microsoft Live Meeting)
  • Excellent oral and written communications and presentation skills to articulate Retarus product differentiators, capabilities and value-add
  • Strong technical background in messaging applications and services
  • Successful project management experience
  • Strong consulting & needs assessment skills

Eligibility Requirements

  • Eligible to lawfully work in the United States without future sponsorship requirements.
  • Able to travel up to 25% of the time
  • Willingness to take and ability to successfully pass a pre-employment background check and drug screening
  • Must have reliable transportation to travel to customer sites (car)
  • Valid Driver’s License and satisfactory driving record
The top reasons for working at Retarus
As an IT company, Retarus gives employees the opportunity to help shape global information logistics. Each employee contributes significantly to the success of global customers and to the integration of a reliable information flow in their processes. At Retarus, we value our employees, most of whom have been part of the team for more than five years. We prepare and train our new employees for their new roles; offer numerous, and interesting options for ongoing training and skills development. Employees are given the freedom to decide how they want to structure their daily tasks. The atmosphere is friendly, multi-cultural, and international. Retarus offers real opportunities to grow and is characterized by an exciting and dynamic working environment with above-average growth.

Retarus in two sentences
Successful companies around the world count on reliable information logistics with Retarus’ Cloud Messaging Services. Retarus has been developing the technology and underpinning this success since 1992 - sustainably and passionately.

Every success story starts somewhere
To ensure that your application is received by the right person to process it as quickly as possible, please submit your application via our online Career Portal. It's simple - three easy steps and no registration required. We look forward to receiving your application!